We, MAHAVIRA FINLEASE LIMITED (Company; We; us; our) have developed a mobile application called Credit4sure(Application/ App) through which user(here mentioned as you) may apply for a short term loan (Loan) to be granted by MAHAVIRA FINLEASE LIMITED(which is a Public incorporated on 14 August 1996 having its registered office at - 193 Patparganj Industrial Area Patparganj, Delhi, 110092 , India here stated as LENDER) , based on the loan agreement executed between you and LENDER(here ). LENDER is authorized to access,collect, use and share the data(or Personal Information) (defined below) as may be required by LENDER to sanction the Loan. The Personal Information shall be collected through the mobile application form (Mobile Application Form) available on the Application
In order to avail the Services, you are required to register with the Company by logging into our Mobile application(named as Credit4Sure) and make an account. During the application process, you need to enter your mobile number post that you need to enter and verify OTP( One time password )sent on same mobile number. Users are required to enter certain personal information like data required for Know Your Customer compliances(adhar number), data from Credit Information Companies( Pan card number), Email ID, 2 Reference numbers(relatives or friends ), Photo Selfie for ID verification, Bank Account details to credit the loan amount, Upload Bank Statement, Sign E-mandate and agreement. The data entered above by the user along with the accessed data from Credit Information Companies and from Know Your Customer compliances companies is saved on Credit4sure servers. You undertake that you shall be solely responsible for the accuracy and truthfulness of the Personal Information you share with us till the event that your obligations to pay the Outstanding Amount(s) to LENDER, exist. Deletion, uninstallation, and/or discontinuation of our Services, shall not release you from the responsibility, obligation and liability to repay the Outstanding Amount(s). The data collected above is used for assessment of your loan eligibility and risk involved. Credit4sure never publicly disclose any personal and sensitive user data related to financial or payment activities or any government identification numbers.
Our app requires this permission to detect References mobile numbers which are already saved in your mobile contacts and you can select & fill the references contact data during your loan application process for seamless user journey. Also, we transfer your contacts through secured apis and save your contacts on credit4sure servers which includes name and phone numbers to enrich and verify your financial profile. Most of the time we come around applications which switch off the number with which they have applied for the loan so this also helps us to assess your risk profile as well authenticity of application and to determine your loan eligibility. This data will be stored safely and securely in Credit4sure servers till your loan is closed. We do not share this data with any third party, only Credit4sure employees will have limited and secured access to it only in case of late repayment to discuss the situation with you and your references. Credit4sure does not publish or disclose your contact data.
We need camera access to take your selfie from the front cam and upload it in the verification API to check authenticity of your government IDs which you have uploaded during the loan application process. This data is sent as an input to third party API's with secured methods and Credit4sure stores its response to check the authenticity of your documents. This data will only be stored safely and securely in Credit4sure servers till your loan is closed, only Credit4sure employees will have limited and secured access to it.
We do not sell, rent, lease your Personal Information to anybody and will never do so. Keeping this in mind, we may disclose your Personal Information in the following cases:
Notwithstanding anything mentioned hereinabove, the Company shall not be responsible for the actions or omissions of the service providers or parties with whom the Personal Information is shared, nor shall the Company be responsible and/or liable for any additional information you may choose to provide directly to any service provider or any third party.
We will retain your Personal Information for as long as your registration with us is valid and the Outstanding Amount(s) is due and payable to LENDER. We may also retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Subject to this section, we will try to delete your Personal Information upon reasonable written request for the same. Please note, however, that there might be latency in deleting Personal Information from our servers and backed-up versions might exist even after deletion.
We value your Personal Information, and protect it on the Platform against loss, misuse or alteration by taking extensive security measures. In order to protect your Personal Information, we have implemented adequate technology and will update these measures as new technology becomes available, as appropriate. All Personal Information is securely stored on a secure cloud setup in encrypted formats and all communication happens via bank-grade secure SSL communication channels. The Personal Information is stored on Google cloud. Although we provide appropriate firewalls and protections, we cannot warrant the security of any Personal Information transmitted as our systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible and we take no liabilities or responsibilities for it.
You are responsible for all actions that take place under your User Account. If you choose to share your User Account details and password or any Personal Information with third parties, you are solely responsible for the same. If you lose control of your User Account, you may lose substantial control over your Personal Information and may be subject to legally binding actions.
In case you need to access, review, and/or make changes to the Personal Information, you shall have to login to your User Account and change the requisite details. You shall keep your Personal Information updated to help us better serve you.
We may provide you with certain ancillary services such as chat rooms, blogs and reviews for the Services. Subject to any applicable laws, any communication shared by you via the Platform or through the blogs, reviews or otherwise to us (including without limitation contents, images, audio, financial information, feedback etc. collectively Feedback) is on a non-confidential basis, and we are under no obligation to refrain from reproducing, publishing or otherwise using it in any way or for any purpose. You shall be responsible for the content and information contained in any Feedback shared by you through the Platform or otherwise to us, including without limitation for its truthfulness and accuracy. Sharing your Feedback with us, constitutes an assignment to us of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Feedback and you authorize us to use the Feedback for any purpose, which we may deem fit.
Service Announcements: On certain occasions or under law, we are required to send out Service or Platform related announcements. We respect your privacy, however you may not opt-out of these communications. These communications would not be promotional in nature. Customer Service: We communicate with Customer(s) on a regular basis to provide requested services and in regards to issues relating to their User Account, we reply via email or phone, based on Customer(s) requirements and convenience
You agree to indemnify us, our subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees and hold us harmless from and against any claims and demand, including reasonable attorneys fees, made by any third party arising out of or relating to:
You expressly understand and agree that the Company shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, information, details or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Services; (ii) unauthorized access to or alteration of your Personal Information.
You expressly understand and agree that the Company, including its directors, officers, employees, representatives or the service provider, shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from; (a) use or the inability to avail the Services (b) inability to use the Platform (c) failure or delay in providing the Services or access to the Platform (d) any performance or non-performance by the Company (e) any damages to or viruses that may infect your electronic devices or other property as the result of your access to the Platform or your downloading of any content from the Platform and (f) server failure or otherwise or in any way relating to the Services.
This Agreement shall be construed and governed by the laws of India and courts of law at Gurugram, Haryana India shall have exclusive jurisdiction over such disputes without regard to principles of conflict of laws.
Registered Office Address - 193 Patparganj Industrial Area Patparganj, Delhi - 110092 , India
Website - www.credit4sure.com
Email - firstname.lastname@example.org